1. When will my order ship?

Orders are typically processed within 1–2 business days, excluding weekends and holidays. You’ll receive a shipping confirmation email once your order is dispatched.

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2. How can I track my order?

A tracking link will be included in your shipping confirmation email. Registered users can also log in to the My Account section to view tracking details at any time.

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3. Do you ship internationally?

Yes, we offer international shipping to most countries. Duties and taxes may apply based on your local customs regulations and are the responsibility of the recipient.

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4. Can I return an item?

Eligible items may be returned within 14 days of delivery. Items must be in original condition with all tags attached. Please visit our Returns & Refunds page for full details.

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5. How do I start a return?

Complete the return request form on our site. You’ll receive a return authorization number and detailed instructions via email from our Customer Care team.

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6. What payment methods do you accept?

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Shop Pay. Your card is charged at the time your order is confirmed.

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7. Can I make changes to my order after it’s placed?
Unfortunately, once an order is submitted, it cannot be modified. If you need assistance, please contact Customer Care as soon as possible.

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8. Do you charge sales tax?

Sales tax is applied according to your shipping address and local tax laws. The final amount is confirmed in your Shipping Confirmation email.

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9. What if my item arrives damaged?

Please contact Customer Care immediately with your order number and photos of the damaged item. We’ll assist you with a replacement or refund as appropriate.

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10. Need more help?

We’re here to assist you. Reach out to our Customer Care team via email or through the Contact Us page.